Refund policy

Due to the nature of the product we do not accept returns unless it is due to the product having been damaged upon receipt, or receiving the wrong item at the fault of the vendor.

You can always contact us for any return questions at Info@under8ednbeauty.com.

Damages and issues
In the event that your order arrives damaged Please email within 5 business days with your order number and a photo of the condition it was received. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Please inspect your order upon reception and contact us immediately if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@under8ednbeauty.com.